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Issue #19

Issue #19Editor's Letter - Frustration Reigns: Firms are left frustrated by the lack of clear rules and definitions from regulators.
News: Simple, not simplistic; Approved persons regime has failed, says UK Government; BCBS consults on the sound management of AML; China accuses GSK of bribery and corruption; Apple guilty of violating antitrust laws; FCA criticises trade finance firms; EU proposes Single Resolution Mechanism; UK insurer fined for £2.8mpoor complaints handling; US approves final regulatory capital rule: proposes new leverage ratio; Cybercrime is a systemic risk, says IOSCO.
Spotlight - Déjà vu: A senior operational risk manager shares his thoughts on the emergence of conduct risk management and why lessons need to be drawn from the past, specifically the evolution of operational risk management.
How To... Use behavioural science techniques: As operational risks are all caused by people, it is logical that firms and regulators are seeking to incorporate behavioural science techniques to help better analyse the human element present in risk events in a bid to help prevent similar and related events from re-occurring.
A vision for contingency management: Peter Smith, Project Risk Management expert and member of the Institute of Risk Management, outlines his vision for contingency management within profit making companies.
Sharing Scenarios - Theft of client or customer data: This month the scenario covers the theft of client or customer data and its use for criminal purposes. Also find the benchmarks to last month’s scenario that assessed the impact of incomplete or unavailable consolidated exposure information.
Letter to the Editor: A The Risk Universe subscriber shares his thoughts on the How to article from the June issue that looked at how to quantify a potential legal exposure.
Risk Classifications - Internal identity theft without system intrusion: Mike Finlay, CEO of RiskBusiness International, looks at the inevitable risk of staff stealing client and customer personal
or identity data.
Classified: Find all your job advertisements here alongside information on upcoming industry events and The Risk Universe monthly comic.